Your Go-To Provider for Temporary Accommodation
We work with councils all over the country, not just Hertfordshire. We have contracts in place to provide short and long-term accommodation. When placement demand increases, we provide flexible accommodation solutions designed to fit local needs, delivered with clear standards, accountability, and consistent communication.
We Understand the Pressure You Face
Statutory duties don't wait. When placement demand exceeds capacity, you need reliable partners who deliver.
Capacity Gaps
Existing providers are full when you need units most, leaving vulnerable families without suitable accommodation
Compliance Failures
Properties failing inspections cause placement delays and put your statutory duty at risk
Unreliable Providers
Suppliers who don't answer on Friday afternoon when urgent placements are needed
Documentation Gaps
Compliance documentation always incomplete or out of date, creating audit risks
Bespoke Accommodation Solutions with Compliance Built In
We're your go-to provider offering a bespoke service tailored to your council's specific needs. Contact us to learn more about our partnership approach.
24-Hour Family Onboarding
We can onboard families in 24 hours, sometimes same day. Our documented process ensures fast, compliant placements when you need them most.
Your Go-To Provider
We won't be a buffer when other providers don't have capacity. We offer bespoke contracts for short and long-term accommodation tailored to your council's needs.
Complete Documentation
All compliance certificates delivered upfront. Gas, electric, fire, EPC, and HMO licensing ready for audit at any time.
Named Contacts
Direct line to your account manager plus director escalation. No call centres, no runaround—just reliable partnership.
Everything You Need for Compliant Placements
Our council partnership includes comprehensive documentation, proactive communication, and the transparency your procurement team expects.
- Property onboarding to council standards checklist
- Gas, electric, fire, EPC, HMO licensing documentation
- 24/7 maintenance issue logging via COHO app
- Monthly property inspections (in-person or via SurveySphere AI)
- Incident and complaint handling protocols
- Monthly reporting dashboard access
Monthly Reporting Includes
- Occupancy status and availability forecast
- Compliance certificate expiry tracking
- Maintenance activity and costs
- Incident log and resolution status
- Property condition photo updates
From First Contact to First Referral
Our documented onboarding process gets properties referral-ready fast, without cutting compliance corners.
Initial Contact
Day 1
Property Viewing
Days 1-2
Compliance Review
Days 2-3
Onboarding Agreement
Days 3-5
First Referral Ready
Week 2
Questions Commissioners Ask
How quickly can you onboard new units?
Most properties are referral-ready within 48-72 hours of initial contact, depending on existing compliance status. Properties requiring remedial works may take 1-2 weeks.
What compliance documents do you provide?
Full documentation pack including Gas Safety Certificate, EICR, Fire Risk Assessment, EPC, HMO Licence (where applicable), building insurance, and property condition reports.
Can we inspect properties before accepting referrals?
Absolutely. We encourage pre-placement inspections and can arrange accompanied viewings at your convenience. Transparency builds trust.
Who do we contact for urgent issues?
Your named account manager handles day-to-day queries. For emergencies, our operations team is available 24/7 with director escalation for critical issues.
Check Our Current Capacity
15-minute call to discuss your placement needs and our current availability. No obligation, no sales pressure.
Response within 4 business hours • Watford headquarters • Serving England & Wales